Shipping
Overview
Settings → Shipping is where you set delivery prices for physical products. You choose the amounts — Okinta does not connect to UPS, FedEx, or similar services for live carrier quotes.
Only physical products use shipping; digital products and services do not. Checkout still needs correct weight on each Products → Physical row when you use weight-based rates.
Ship-from address
Packages ship from your Company address in Settings → Company. Make sure street, city, postal code, and country are filled in before you go live.
Shipping zones
A zone is a group of countries (and optionally postal codes) that share the same delivery options. Most shops start with one zone, for example “Domestic” or “Europe”.
Click Add zone, give it a name, and pick the countries it covers. You can narrow a zone further with postal code patterns (for example `902*` for certain US ZIP codes).
Inside each zone, add one or more shipping options. Give each one a name your customer will recognize — for example “Bpost”, “UPS”, or “Local pickup”.
Shipping options
The name is just a label for your customer — Okinta does not connect to that carrier. Type whatever helps the buyer choose, like “DPD”, “Bpost”, or “Pick up in store”, and set the price yourself.
You can also add an optional description, pick how the price works, and choose the delivery method: regular Shipping, Local pickup, or Local delivery.
Flat rate — one fixed price for every order in the zone.
Free shipping — no charge. You can add conditions so it only applies above a minimum order amount.
Order amount — different prices depending on how much the customer spends (cart subtotal after coupons, before tax and shipping).
Weight — prices based on the total weight of physical items in the cart. Set accurate weights on your products for this to work well.
Optional delivery days (min and max) show customers an estimated arrival window at checkout.
At checkout
When a buyer pays for a physical product, they enter their delivery address first. Okinta then shows a Shipping Method list with your option names and prices.
If you added several options in that zone — for example Bpost and DPD — the buyer picks the one they want. Their choice is saved on the order so you know how to ship.
Custom shipping profiles
Most products use the general profile at the top of the screen. If some items need different zones or prices — for example heavy furniture or fragile goods — create a custom shipping profile.
Name the profile, assign physical products or whole collections, then set zones and rates just for that group. Products not in any custom profile keep using the general profile.
Rate types at a glance
The table below summarises the rate types you can mix inside each zone.
| Rate type | What it does | Example |
|---|---|---|
| Flat rate | Same price for every order in the zone | €5.99 Standard |
| Free shipping | No delivery charge | Free — or free over €50 |
| Order amount | Price changes with cart subtotal | €8 under €50, free above |
| Weight | Price based on total cart weight | €6 up to 2 kg, €12 above |
Before you go live
Place a test order with a real delivery address in every country you sell to. Missing zones, wrong weights, or empty zones usually show up as “no shipping available” at payment time.