Domains

Overview

Every workspace has a public address on the platform host (your-subdomain plus the app suffix shown on the app). You can add one or more custom domains so visitors use your own hostname. The All domains list shows each host as a link (opens in a new tab), whether it is Primary, Verified or still Pending / Failed, and when SSL is active.

All domains

Each row is one public host: either a custom domain you added or the built-in subdomain.app form. Manage DNS appears only for custom domains and opens a full-screen dialog to view and change DNS records (see below).

Set as default is available for verified non-primary hosts, it makes that domain the new primary. Verify (or Check status on the primary) re-runs verification after you have fixed DNS at your registrar.

You can Delete any non-primary host after confirmation. The primary domain cannot be removed from here.

Your subdomain (platform host)

When you first create an account, you get a platform subdomain by default, the hostname shown in Your subdomain plus the app suffix (for example yourslug.appsuffix). That URL is what visitors use to reach your public site and all of your pages until you connect your own custom domain and make that your main address instead.

While the primary row is still that default address (no custom domain on it yet), Your subdomain lets you change only the slug before the dot. Use letters, numbers, underscores, and hyphens, up to 63 characters. If you paste a full hostname that ends with the app suffix, the field keeps just the slug.

Click Save when the slug is valid and different from the current one.

Adding your first custom domain

Under Domain name, enter the full hostname (for example shop.example.com). Add domain registers it with your workspace; the first custom domain becomes Primary when it is the only one.

Buy domain opens a registrar link in a new tab if you still need to purchase a name. How many custom domains you may attach depends on your plan (for example one on lighter plans, more on higher tiers); when you hit the limit, the add field is disabled and an Upgrade shortcut points to Subscription.

Extra platform subdomains

After at least one custom domain exists, the add field asks for another platform subdomain slug (same rules: letters, numbers, underscore, hyphen). Each one becomes another subdomain.appsuffix row in All domains, not a hostname under your custom domain in DNS.

New rows are not Primary by default. Use Set as default on a verified row when you want to change which host is the main public site.

DNS editor (custom domains)

Manage DNS opens the advanced domain settings for your custom domain. Here you can add or edit records that control how your domain works: for example pointing it to your website (A record), setting up email (MX record), or proving domain ownership (TXT record). If you’re not sure what these do, your domain provider or IT person can help. Always double-check values before saving.

Wrong email-related settings can cause your email to stop working. If you’re only changing your website address, you usually only need to follow the instructions shown in the app.

Verification and SSL

After you update your domain settings at your domain registrar (following the instructions in the app), click Verify to confirm everything is set up correctly. It can take a few minutes for changes to take effect, so if it doesn’t work right away, wait and try again.

Wait until the domain shows as Verified before you share the new link publicly. Until then, visitors may see a security warning in their browser.