Contextual AI helpers
Where AI appears in the app
Beyond the chatbot and Growth Engine, AI is embedded in specific workflows throughout Okinta:
Email drafting: In the email editor, the AI can draft replies, suggest subject lines, and help compose professional emails using your brand voice and conversation context.
Content creation : In the Audience content app, AI helps write blog posts, social media content, and marketing copy. It can generate full articles from a topic or refine your drafts.
Invoice processing: Upload a PDF invoice or receipt and the AI extracts supplier, amounts, line items, and dates automatically, pre-filling your invoices, quotes, credit notes, purchase orders or expenses.
Page building: The website page builder includes AI assistance for generating page content, section layouts, and copy based on your product catalog and brand guidelines.
Support conversations: When handling customer support tickets, the AI can draft contextual replies based on your documentation, past conversations, and the customer's history.
Business insights: The statistics dashboard uses AI to generate plain-language summaries of your business performance, highlighting trends and actionable recommendations.
Plan usage and limits
Your workspace has monthly limits that depend on your Okinta plan: contacts, emails sent, AI requests, and file storage.
Open Settings → Subscription and scroll to Your plan usage to see exact numbers and progress bars for each limit this billing period. When your workspace has history, an Activity log below lists recent AI requests and outbound emails (filter by date).
The left sidebar does not show full usage meters. It only shows a short amber reminder when you pass 80% on any limit, with an Upgrade button that opens Subscription.
If an action would go over a limit, Okinta stops it before it runs—for example adding contacts, uploading files, sending a newsletter to too many people, or using AI. You get a clear message and a button to view plans.
Limits are shared by everyone in the workspace.